Terms and Conditions

Last Updated: 11 September 2025
Welcome to Generative Leadership (GL). These Terms and Conditions (“Terms”) govern your use of our website, services, and programs. By accessing www.generativeleadership.co or using our services, you agree to be bound by these Terms.

Acceptance of Terms
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
Description of Services
GL provides leadership development and training services, including but not limited to:
- Online and in-person training programs
- Coaching services
- Educational content and resources
- Community platforms and forums
- Webinars, workshops, and events
Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Account Registration
- Account Creation
  To access certain services, you may need to create an account. You agree to:
  - Provide accurate, current, and complete information
  - Maintain and update your account information
  - Keep your login credentials confidential
  - Notify us immediately of any unauthorized use
- Account Responsibility
  You are responsible for all activities that occur under your account. GL is not liable for any loss resulting from unauthorized use of your account.
Use of Services
- Permitted Use
  You may use our services for lawful purposes only and in accordance with these Terms. You agree not to:
  - Violate any applicable laws or regulations
  - Infringe on intellectual property rights
  - Transmit harmful, offensive, or inappropriate content
  - Attempt to gain unauthorized access to our systems
  - Use automated tools to access our services without permission
  - Interfere with the proper functioning of our services
- Content Standards
  Any content you submit must be:
  - Accurate and not misleading
  - Respectful and professional
  - Free from harmful or offensive material
  - Compliant with applicable laws
Intellectual Property
- Our Content All
  content on our website and in our programs, including but not limited to text, graphics, logos, images, audio clips, video, data compilations, and software, is owned by GL or our licensors and is protected by intellectual property laws.
- Limited License
  We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal and professional development purposes only.
- User Content
  By submitting content to our services, you grant GL a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content for the purpose of providing our services.
Payment and Billing
- Fees
  Fees for our services are as posted on our website or as agreed upon in writing. All fees are non-refundable and final upon payment.
- Payment Processing
  Payments are processed through secure third-party providers. You agree to provide accurate payment information and authorize us to charge the applicable fees.
- No Refunds Policy
  All payments for our services, including but not limited to training programs, coaching, consulting services, and educational content, are final and non-refundable. This policy applies regardless of:
  - Completion or non-completion of programs
  - Satisfaction with services
  - Changes in personal or business circumstances
  - Technical issues or access problems
  In exceptional circumstances involving technical failures on our part that prevent service delivery, we may, at our sole discretion, offer service credits or alternative arrangements.
Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Disclaimers
- Service Availability
  We strive to provide continuous service, but cannot guarantee uninterrupted access. Our services are provided “as is” without warranties of any kind.
- Professional Advice
  Our content and services are for educational and developmental purposes only and do not constitute professional advice. You should consult with qualified professionals for specific situations.
- Third-Party Content
  We may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these third parties.
Limitation of Liability
To the maximum extent permitted by law, GL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to GL in the 12 months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless GL, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or share
Termination
- Termination by You
  You may terminate your account at any time by contacting us at contact@generativeleadership.co
- Termination by Us
  We may terminate or suspend your access to our services at any time, with or without cause, including for violation of these Terms.
- Effect of Termination
  Upon termination, your right to access and use our services will cease immediately. Provisions that by their nature should survive termination will remain in effect.
Governing Law and Dispute Resolution
- Governing Law
  These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
- Dispute Resolution
  Any disputes arising from these Terms or your use of our services shall be resolved through direct negotiation, mediation, arbitration, court litigation, or any other method chosen on a case-by-case basis in accordance with the laws of the State of Colorado. Both parties consent to the jurisdiction of the state and federal courts located in Colorado for any legal proceedings.
Modifications to Terms
We reserve the right to update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by:
- Posting the updated Terms on our website
- Sending email notification to registered users
- Providing notice through our services
Your continued use of our services after the effective date constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and GL regarding your use of our services.
Professional Service Engagements
- Statement of Work
  For custom services including consulting, coaching programs, organizational training, and other tailored engagements, specific terms will be governed by these Terms and a separate Statement of Work (SOW) or service agreement that outlines:
  - Project scope and objectives
  - Deliverables and timelines
  - Fees and payment terms
  - Specific intellectual property arrangements
  - Confidentiality requirements
  - Change management procedures
- Confidentiality
  During any service engagement where we may have access to your confidential information, we agree to:
  - Maintain strict confidentiality of your proprietary information
  - Use confidential information solely for providing services
  - Return or destroy confidential information upon request
  - Not disclose information to unauthorized third parties
- Client Responsibilities
  For custom service projects, you agree to:
  - Provide timely access to necessary personnel and information
  - Respond promptly to requests for feedback and approvals
  - Implement recommendations at your own discretion and risk
  - Communicate any concerns or changes in scope promptly
- Performance and Results
  While we strive to deliver high-quality services, we cannot guarantee specific business outcomes or results. Success depends on various factors, including implementation, market conditions, and organizational factors beyond our control.
Contact Information
If you have questions about these Terms, please contact us:
Email: contact@generativeleadership.co
Mail: Generative Leadership 12500 West 58th Avenue, Suite 229, Arvada, CO 80002

These Terms and Conditions are effective as of September 11th, 2025, and govern your use of Generative Leadership services.